About Search Platform
New technology ushers in automation which allows direct access for the client to the consultant in previously impossible ways. This saves time, costs and confusion while ensuring that the overarching checks and controls can still be maintained.
This ISO Search Platform is beneficial both to clients and consultants – it keeps costs down, while providing a better service that is designed for the client while facilitating the expert and practitioner actions.
In order to change how an organisation works in order to improve any part of it, requires change. We minimise the impact of that change by adopting an approach that builds as much as possible on what the client is already doing. Such changes as are needed, are developed together with the client staff. Those staff are trained by us to make the steps small and easy to manage.
Finally, to ensure that the changes stick, we create the systems in such a way that the client staff continues to operate them themselves – not relying upon our consultants. This is the only way the full benefits will accrue over time. Sometimes, where the level of change has been higher, we are asked to assist with some audits or maintenance, but this is a temporary arrangement while the client staff learn to take things on themselves.